Whether youโre setting up business messaging, checking integration status, or managing settings, understanding how Meta Business Suite works is crucial.
This guide will walk you through:
๐ How WhatsApp and Meta Business Suite are connected.
๐ Where to manage your WhatsApp settings inside Meta.
๐ How to confirm if your integration is successful.
๐ Letโs dive in!
๐ How WhatsApp & Meta Business Suite Work Together
Meta Business Suite acts as the central hub for managing your WhatsApp Business API account. If youโre using WhatsApp inside Jugl, your WhatsApp number and API settings are controlled through Meta Business Suite.
โ๏ธ WhatsApp API Accounts are linked to Meta Business Manager.
โ๏ธ Business messaging settings, templates, and phone numbers are managed inside Meta.
โ๏ธ Any issues with integration must be resolved via Meta Business Suite.
๐ข Example: If WhatsApp messages arenโt being received, checking Meta settings can identify permission issues or API connection problems.
๐ Managing WhatsApp Settings via Meta Business Suite
To ensure a smooth integration, you may need to adjust settings in Meta Business Suite. Follow these steps:
๐ Step 1: Access Meta Business Suite
1๏ธโฃ Visitbusiness.facebook.com and log in.
2๏ธโฃ Navigate to Settings โ Business Settings.
3๏ธโฃ Under Accounts, select WhatsApp Accounts.
๐ Step 2: Verify Your WhatsApp Account Details
1๏ธโฃ Check if your WhatsApp Business Number is linked.
2๏ธโฃ Ensure the correct Business Manager Account is assigned.
3๏ธโฃ Confirm that Jugl appears as a connected app in integrations.
๐ Step 3: Manage Permissions & Messaging Settings
1๏ธโฃ Go to WhatsApp Manager โ Settings โ Messaging.
2๏ธโฃ Adjust who can send/receive messages via API.
3๏ธโฃ Set your default response time, template approvals, and auto-replies.
๐ข Pro Tip: If messages arenโt sending from Jugl, check Metaโs API permissions & account status.
๐ How to Check WhatsApp Integration Status in Meta
If your WhatsApp integration with Jugl isnโt working, check the connection in Meta Business Suite.
๐ Step 1: Confirm Jugl is a Connected App
1๏ธโฃ Go to Settings โ Integrations inside Meta Business Suite.
2๏ธโฃ Click Connected Apps and look for Jugl.
3๏ธโฃ If Jugl isnโt listed, reauthorize the connection via Juglโs WhatsApp Integration panel.
๐ Step 2: Verify API Access & Token Expiry
1๏ธโฃ Navigate to WhatsApp API Settings inside Meta.
2๏ธโฃ Look for API Key or Token Expiry Date.
3๏ธโฃ If expired, generate a new access token and reconnect Jugl.
๐ Step 3: Check for Meta System Outages
1๏ธโฃ Visit Metaโs WhatsApp Business API Status Page.
2๏ธโฃ Ensure there are no API disruptions or outages affecting messaging.
๐ข Pro Tip: If you see "Integration Failed" in Jugl, try reconnecting WhatsApp or refreshing the API token inside Meta Business Suite.
๐ Why Meta Business Suite Is Essential for WhatsApp & Jugl
Managing WhatsApp in Meta Business Suite ensures:
โ Seamless Business Messaging โ Control who can send/receive messages.
โ Security & Compliance โ Ensure only authorized apps (like Jugl) access your WhatsApp API.
โ Reliable API Connection โ Prevent message failures by managing tokens & permissions properly.
Businesses using proper API settings via Meta experience 30% fewer messaging disruptions compared to those who donโt (Source: Meta).
๐ฏ Keep Your WhatsApp Integration Running Smoothly!
By properly managing WhatsApp settings inside Meta Business Suite, your business can:
๐ Avoid integration failures by keeping Jugl properly linked.
๐ Control messaging settings to ensure compliance with WhatsApp Business policies.
๐ Troubleshoot API issues faster using Metaโs integration dashboard.
๐ข Need help? Check out Metaโs WhatsApp Business Support for advanced settings.
โ
๐ Take Action: Verify Your WhatsApp Integration in Meta Today!
โ
๐ข Letโs Jugl it! ๐