Keeping customers informed is essential for smooth communication and better engagement. With WhatsApp automation in Jugl, you can send:

📋 Instant order confirmations

🧾 Payment receipts & invoices

⏲️ Real-time updates on deliveries, appointments, or service requests
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⏱️ Saves Time: No need for manual follow-ups—messages are triggered automatically.

ℹ️ Keeps Customers Informed: Send instant updates on orders, payments, and service requests.

🛃 Enhances Customer Experience: Customers get real-time responses without waiting.

📢 Example: A customer places an order, and WhatsApp automatically sends a confirmation with the estimated delivery time.

To start sending automated messages, follow these steps:

📌 Step 1: Access WhatsApp Integration in Jugl

1️⃣ Go to Jugl → Integrations

2️⃣ Select WhatsApp Business

3️⃣ Click Manage Notifications

📌 Step 2: Choose the Type of Automated Notifications

Jugl allows businesses to automate different types of WhatsApp messages, such as:

📋 Order Confirmations – Send instant purchase confirmation to customers.

🧾 Payment Receipts – Automatically notify customers of successful transactions.

📦 Shipping & Delivery Updates – Keep customers updated on order status.

🎗️ Appointment Reminders – Reduce no-shows with timely notifications.

📢 Example: If a customer schedules an appointment, an automated WhatsApp reminder is sent 24 hours before the scheduled time.

Once you select the type of notification, follow these steps:

📌 Step 1: Customize the Message Template

1️⃣ Click Edit Message Template

2️⃣ Use placeholders (e.g., {{customer_name}}, {{order_id}}, {{appointment_time}})

3️⃣ Keep messages short, clear, and action-oriented

📌 Step 2: Set the Trigger Conditions

1️⃣ Select when the message should be sent (e.g., "When an order is placed").

2️⃣ Choose whether the message is instant or scheduled for later.

3️⃣ Enable Follow-up Messages (e.g., **"