Seamless communication with customers is essential, and integrating WhatsApp Business with Jugl ensures you stay connected effortlessly. Whether you're handling customer support, sales inquiries, or automated notifications, this integration brings all conversations into one centralized platform.
โ What You Need Before Getting Started
Before you begin the integration, ensure you have the following:
๐ A Facebook Business Account โ Required to manage WhatsApp Business API settings.
๐ Admin Access to Your Facebook Business Manager โ You must be an admin to complete the integration.
๐ A Verified WhatsApp Business Phone Number โ This number will be linked to your WhatsApp Business API.
๐ Meta Business Suite Access โ Required to manage WhatsApp API settings.
๐ Step 1: Start the WhatsApp Integration in Jugl
1๏ธโฃ Log in to Jugl via web.jugl.com or open the Jugl app.
2๏ธโฃ Navigate to the Integrations Tab โ Click on โIntegrationsโ in the settings menu.
3๏ธโฃ Click โConnect WhatsApp Accountโ โ A new pop-up window will appear, prompting you to log in to Facebook (Meta).
๐ข Pro Tip: Make sure you're logged into the correct Facebook account that has admin access to your Business Manager.
๐ Step 2: Log in to Your Facebook (Meta) Business Account
Once redirected to Metaโs login page:
๐ Enter your Facebook Business Account credentials.
๐ Follow Metaโs authentication steps (two-factor authentication if enabled).
๐ Choose the WhatsApp Business Account you want to connect with Jugl.
๐ข Pro Tip: If you donโt have a Facebook Business Account yet, create one during this processโMeta will guide you through it.
๐ Step 3: Link Your WhatsApp Business Number
1๏ธโฃ Set up your Business Profile โ Enter your business name, category, and details (this info wonโt be publicly visible).
2๏ธโฃ Add & Verify Your WhatsApp Business Number โ Meta will send a verification code to your phone.
3๏ธโฃ Enter the OTP Code โ This confirms ownership of the number and completes the setup.
๐ข Important: This must be a WhatsApp Business API number, not a regular WhatsApp number.
๐ Step 4: Confirm the Integration in Jugl
Once the setup is complete:
๐ Return to Jugl and navigate back to the WhatsApp Integration tab.
๐ Click on Account โ Three Dots (โฎ) on the Right โ Manage Account.
๐ This will redirect you to Meta Business Suite โ Settings โ Integrations โ Connected Apps.
๐ You should see Jugl listed as a connected app.
๐ข Pro Tip: If the integration fails, click Reconnect, retry the process, and refresh the page.
๐ฏ Final Checks & Best Practices
โ Test the Integration: Send a WhatsApp message to your connected number and check if it appears in Jugl.
โ Set Up Automated Replies: Configure quick responses for customer interactions inside Jugl.
โ Train Your Team: Ensure everyone understands how to manage WhatsApp conversations in Jugl.
Businesses using WhatsApp Business API see a 40% improvement in response time for customer interactions (Source: Meta).
๐ Connect Your WhatsApp to Jugl Today!
Now that you know how to integrate WhatsApp with Jugl, itโs time to get started and streamline your communication!
๐ Go to web.jugl.com and set up your WhatsApp integration now!
๐ข Letโs Jugl it! ๐