Seamless communication with customers is essential, and integrating WhatsApp Business with Jugl ensures you stay connected effortlessly. Whether you're handling customer support, sales inquiries, or automated notifications, this integration brings all conversations into one centralized platform.

Before you begin the integration, ensure you have the following:

📌 A Facebook Business Account – Required to manage WhatsApp Business API settings.

📌 Admin Access to Your Facebook Business Manager – You must be an admin to complete the integration.

📌 A Verified WhatsApp Business Phone Number – This number will be linked to your WhatsApp Business API.

📌 Meta Business Suite Access – Required to manage WhatsApp API settings.

1️⃣ Log in to Jugl via web.jugl.com or open the Jugl app.

2️⃣ Navigate to the Integrations Tab – Click on “Integrations” in the settings menu.

3️⃣ Click “Connect WhatsApp Account” – A new pop-up window will appear, prompting you to log in to Facebook (Meta).

📢 Pro Tip: Make sure you're logged into the correct Facebook account that has admin access to your Business Manager.

Once redirected to Meta’s login page:

📌 Enter your Facebook Business Account credentials.

📌 Follow Meta’s authentication steps (two-factor authentication if enabled).

📌 Choose the WhatsApp Business Account you want to connect with Jugl.

📢 Pro Tip: If you don’t have a Facebook Business Account yet, create one during this process—Meta will guide you through it.

1️⃣ Set up your Business Profile – Enter your business name, category, and details (this info won’t be publicly visible).

2️⃣ Add & Verify Your WhatsApp Business Number – Meta will send a verification code to your phone.

3️⃣ Enter the OTP Code – This confirms ownership of the number and completes the setup.

📢 Important: This must be a WhatsApp Business API number, not a regular WhatsApp number.

Once the setup is complete:

📌 Return to Jugl and navigate back to the WhatsApp Integration tab.

📌 Click on Account → Three Dots (⋮) on the Right → Manage Account.

📌 This will redirect you to Meta Business Suite → Settings → Integrations → Connected Apps.

📌 You should see Jugl listed as a connected app.

📢 Pro Tip: If the integration fails, click Reconnect, retry the process, and refresh the page.

✅ Test the Integration: Send a WhatsApp message to your connected number and check if it appears in Jugl.

✅ Set Up Automated Replies: Configure quick responses for customer interactions inside Jugl.

✅ Train Your Team: Ensure everyone understands how to manage WhatsApp conversations in Jugl.

📌 Go to web.jugl.com and set up your WhatsApp integration now!

🔗 [Next: Understanding WhatsApp Business API & Its Role in Jugl]

📢 Let’s Jugl it! 🚀