Skip to main content
All CollectionsIntegrations and Automations
๐Ÿš€ How to Integrate WhatsApp with Jugl: Step-by-Step Guide
๐Ÿš€ How to Integrate WhatsApp with Jugl: Step-by-Step Guide

This guide will walk you through the step-by-step process of setting up WhatsApp with Jugl, including what you need beforehand and how to confirm a successful connection.

Updated this week

Seamless communication with customers is essential, and integrating WhatsApp Business with Jugl ensures you stay connected effortlessly. Whether you're handling customer support, sales inquiries, or automated notifications, this integration brings all conversations into one centralized platform.


โœ… What You Need Before Getting Started

Before you begin the integration, ensure you have the following:

๐Ÿ“Œ A Facebook Business Account โ€“ Required to manage WhatsApp Business API settings.

๐Ÿ“Œ Admin Access to Your Facebook Business Manager โ€“ You must be an admin to complete the integration.

๐Ÿ“Œ A Verified WhatsApp Business Phone Number โ€“ This number will be linked to your WhatsApp Business API.

๐Ÿ“Œ Meta Business Suite Access โ€“ Required to manage WhatsApp API settings.


๐Ÿ”— Step 1: Start the WhatsApp Integration in Jugl

1๏ธโƒฃ Log in to Jugl via web.jugl.com or open the Jugl app.

2๏ธโƒฃ Navigate to the Integrations Tab โ€“ Click on โ€œIntegrationsโ€ in the settings menu.

3๏ธโƒฃ Click โ€œConnect WhatsApp Accountโ€ โ€“ A new pop-up window will appear, prompting you to log in to Facebook (Meta).

๐Ÿ“ข Pro Tip: Make sure you're logged into the correct Facebook account that has admin access to your Business Manager.


๐Ÿ” Step 2: Log in to Your Facebook (Meta) Business Account

Once redirected to Metaโ€™s login page:

๐Ÿ“Œ Enter your Facebook Business Account credentials.

๐Ÿ“Œ Follow Metaโ€™s authentication steps (two-factor authentication if enabled).

๐Ÿ“Œ Choose the WhatsApp Business Account you want to connect with Jugl.

๐Ÿ“ข Pro Tip: If you donโ€™t have a Facebook Business Account yet, create one during this processโ€”Meta will guide you through it.


๐Ÿ“ž Step 3: Link Your WhatsApp Business Number

1๏ธโƒฃ Set up your Business Profile โ€“ Enter your business name, category, and details (this info wonโ€™t be publicly visible).

2๏ธโƒฃ Add & Verify Your WhatsApp Business Number โ€“ Meta will send a verification code to your phone.

3๏ธโƒฃ Enter the OTP Code โ€“ This confirms ownership of the number and completes the setup.

๐Ÿ“ข Important: This must be a WhatsApp Business API number, not a regular WhatsApp number.


๐Ÿ”„ Step 4: Confirm the Integration in Jugl

Once the setup is complete:

๐Ÿ“Œ Return to Jugl and navigate back to the WhatsApp Integration tab.

๐Ÿ“Œ Click on Account โ†’ Three Dots (โ‹ฎ) on the Right โ†’ Manage Account.

๐Ÿ“Œ This will redirect you to Meta Business Suite โ†’ Settings โ†’ Integrations โ†’ Connected Apps.

๐Ÿ“Œ You should see Jugl listed as a connected app.

๐Ÿ“ข Pro Tip: If the integration fails, click Reconnect, retry the process, and refresh the page.


๐ŸŽฏ Final Checks & Best Practices

โœ… Test the Integration: Send a WhatsApp message to your connected number and check if it appears in Jugl.

โœ… Set Up Automated Replies: Configure quick responses for customer interactions inside Jugl.

โœ… Train Your Team: Ensure everyone understands how to manage WhatsApp conversations in Jugl.

Businesses using WhatsApp Business API see a 40% improvement in response time for customer interactions (Source: Meta).

๐Ÿš€ Connect Your WhatsApp to Jugl Today!

Now that you know how to integrate WhatsApp with Jugl, itโ€™s time to get started and streamline your communication!

๐Ÿ“Œ Go to web.jugl.com and set up your WhatsApp integration now!

๐Ÿ“ข Letโ€™s Jugl it! ๐Ÿš€

Did this answer your question?