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Send, Track, and Manage Emails in Jugl Using Gmail Integration

Gmail Integration in Jugl connects your inbox with your work system, so emails can automatically trigger or respond to updates.

Updated over 2 weeks ago

Integrating Gmail with Jugl helps you automatically bring emails into your work system and send updates out, without having to copy information manually. If you want to create structured work from incoming emails or send an automatic email when a status changes in Jugl, this integration helps bridge your inbox with your workflow.

Table of Contents

  • Why Use Gmail Integration

  • How to Connect Your Gmail Account

  • How to Create Work from Incoming Emails

  • How to Send Emails When Work Is Updated

  • Departmental Use Cases Enabled by Gmail Integration

  • Tips to Organize and Maintain Gmail Workflows

  • Final Note

Why Use Gmail Integration

Gmail integration helps by:

  • Automatically turning incoming emails into structured work
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  • Routing work to the correct board or owner
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  • Attaching files and metadata for future reference
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  • Sending automated emails based on work status

It saves manual effort and brings visibility across your team boards.

You can build multiple workflows depending on your needs. Here are just a few examples:

Direction

Trigger

Outcome

Gmail to Jugl

Email received with subject "Invoice"

New work added to Finance board

Gmail to Jugl

Email with resume attached

Candidate entry created with file linked

Jugl to Gmail

Work marked "Ready for review"

Notification email sent to reviewer

Jugl to Gmail

Status changed to "Delivered"

Customer email sent with status message

This integration helps teams respond quickly and ensures nothing important slips through.


How to Connect Your Gmail Account

Before setting up any automation, you need to connect your Gmail and Jugl accounts to the platform.

๐Ÿ“Œ Image A: Connection settings screen for Gmail and Jugl

Steps:

  1. Go to the Connections section in Jugl
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  2. Select Gmail from the app list
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  3. Click Sign in with Google
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  4. Choose your Gmail account and accept the permission request
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  5. Repeat the same for Jugl if not connected already

Once both connections are active, youโ€™ll see them listed under connected accounts. You can reuse these connections across multiple recipes. If the token expires, reconnect from this screen.

Tip: For better automation across teams, connect shared inboxes like support@, hr@, or info@.

How to Create Work from Incoming Emails

One of the most common workflows is transforming incoming emails into work on a Jugl board.

๐Ÿ“Œ Image B: Gmail to Jugl recipe overview

Step 1: Choose the Trigger

Start your recipe with the trigger New email in Gmail.

๐Ÿ“Œ Image C: Gmail trigger options and filters

Here are some trigger settings you can adjust:

  • Start date: Select from when you want the recipe to start monitoring emails
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  • Label: Filter emails with specific labels like "Invoices" or "Applicants"
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  • Spam and Trash: Decide whether to include or exclude emails from these folders

The system checks Gmail every five minutes for new emails. If a message matches your filters, the recipe starts.

Step 2: Configure Work Creation

Once the trigger is active, define how the email details map to Jugl.

You can extract:

  • Email Subject โ†’ Work Title
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  • Body Content โ†’ Description
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  • Sender Address โ†’ Custom Field (e.g., Email From)
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  • Attachments โ†’ File section in the work

These mappings allow the email data to be structured, assigned, and tracked within a Jugl board.

Note: Gmail supports attachments up to 25MB. Larger files wonโ€™t be imported, but the work can still be created.


How to Send Emails When Work Is Updated

This integration also works the other way: when something changes in Jugl, it can send an email via Gmail.

๐Ÿ“Œ Image D: Recipe from Jugl to Gmail to send an email on status change

Step 1: Use a Jugl Trigger

Pick a trigger like:

  • Work created
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  • Work updated
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  • Status changed
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  • Label added
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  • Assigned to user

You can apply filters to narrow it down, for example, trigger only when status becomes โ€œReady for Review.โ€

Step 2: Add Gmail Action

Once triggered, use the Send email via Gmail action.

๐Ÿ“Œ Image E: Gmail action setup with fields like subject and message

Configure the following fields:

  • To: Fixed email address or pulled from a work field (e.g., Owner Email)
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  • Subject: Use static text or dynamic values like work status or title
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  • Message: Create a structured message with work variables included

You can send plain text or HTML messages, and even include clickable links to the board or attached documents.

Example:

Subject: Marketing Review Ready

Message: Hi, the brief titled "Launch Plan" is now ready for review. Please view the entry on the Marketing board.


Departmental Use Cases Enabled by Gmail Integration

The Gmail integration is flexible and can serve a wide range of use cases across departments.

Table 1: Creating Work from Gmail

Department

Use Case

HR

Create onboarding work when a resume is received by email

Finance

When an invoice email arrives, create approval and payment work

Support

Emails to support@ are converted into structured support work

Sales

New inquiry emails create follow-up entries on the sales board

Table 2: Sending Email from Jugl

Trigger in Jugl

Email Recipient

Message Sent

Work marked โ€œReadyโ€

Internal reviewer

Review update

Status = Delivered

Client

Delivery confirmation

Assigned = New user

User email

Work assigned alert

Comments updated

Stakeholder

Notification summary

These examples show how two-way sync keeps everyone aligned from internal teams to external collaborators.


Tips to Organize and Maintain Gmail Workflows

Here are a few best practices to help your integration stay efficient and accurate:

Use Gmail Labels

Labels act as filters for incoming messages. You can label messages โ€œHR,โ€ โ€œClient,โ€ or โ€œPriorityโ€ and use those to trigger specific recipes.

Separate Recipes for Clarity

Instead of building complex flows in one recipe, split them:

  • One recipe for incoming email โ†’ Work
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  • One for Jugl updates โ†’ Outgoing emails

This makes troubleshooting easier and avoids conflicts.

Use Shared Mailboxes

Connect shared accounts where possible. This avoids missing updates if a team member is unavailable.

Test First, Then Deploy

Run a few sample emails through your recipe. Check if:

  • Work is created with the right title
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  • Attachments are linking properly
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  • Email messages are formatted as expected

Clean Up Old Connections

If a recipe isnโ€™t in use, disable it. Recheck connections every few weeks, especially after password changes or security updates.


Final Note

Juglโ€™s Gmail integration helps close the gap between email and work. Instead of letting requests sit in inboxes or relying on manual copy-paste, you can automate how emails become structured entries and how updates get shared with the right people.

You can begin with basic automations like email-to-work conversion or review notifications, then expand your setup with labels, filters, and multiple boards. The result is a more consistent way of handling communication and keeping everyone informed.

Let your inbox work for you, not the other way around.

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